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FAQ

What is 3D secure at checkout?

When you shop online and see the Visa Secure badge on participating merchant sites, this means your online purchases are secured with Visa. Visa has developed a program that helps confirm your identity when you make an online purchase at participating merchant sites. 

There’s no need to download anything, install software or register. During an online purchase from your desktop, mobile or other digital device, you may be guided through an extra check to verify your identity.

Shop online with confidence

Whether you are using a desktop, mobile or other digital device, Visa has a service through participating merchant sites that provides an additional layer of protection when shopping online. This service helps your issuer know you are really you and most importantly, it protects you from fraud.

usa.visa.com/products/visa-secure.html

Why my tracking status does not show?

It sometime takes 1-2 days for updating the shipping status on carriers website. If you have any question about your order status, please do not hesitate to contact us. support@petpampermall.com